Posted 23 March, 2020
Dear Valued Customer:
As the world continues to monitor and assess measures to mitigate the spread of COVID-19, we have taken additional steps to focus on our top priorities, which are to ensure we safeguard the health of our employees and preserve our ability to operate to service our customers. Maxcess is committed to providing a safe environment for our employees, their families and the communities in which we operate. At the same time, supporting our customers is a priority, and our global teams are hard at work to ensure we can do that throughout this situation while acting responsibly to do what we can to mitigate further spread. Many of our customers are essential businesses or support identified critical and essential industries producing necessary materials, providing components and manufacturing supplies. Maxcess is committed to doing our utmost to serving all of you throughout this crisis.
The possibility of non-essential business closures ordered by federal, state or local government agencies has become a reality. In these scenarios, such agencies have thus far identified “essential” or “critical” businesses and industries as exempt from these restrictions due, in part, to the life sustaining nature of the products and services they provide. Manufacturing companies, like Maxcess, and employees necessary for the manufacturing of materials and products needed for the medical supply chains, transportation, energy, communications, construction, agriculture, chemical manufacturing and supplying essential products for industries such as food and beverage, pharmaceutical, medical and hygiene have thus far been identified as exempt from these restrictions.
Over the past several weeks, we have implemented business travel restrictions, removed non-operations personnel from each location to protect the health of our on-site operators, implemented extra disinfection cleaning services, established "social distancing" guidelines for those employees who remain on-site, and developed protocols to support the health of employees. Many of our employees who can perform their jobs from home and do not have to be in our offices are now working from home to minimize any potential virus transmission between employees.
We realize this situation remains very dynamic. As additional business closure or shelter-in-place restrictions are implemented, we will review all provisions closely to confirm that we are able to continue supporting your business.
Thank you for your trust in Maxcess. We are here to offer solutions to help during this challenging time and remain committed to providing the superior service and products that you have come to expect of our company.
CEO, Maxcess International Corporation